Privacy Policy for Homere

Effective Date: Jul 1, 2024

At Homere, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, protect, and share your information in compliance with applicable laws and regulations. Please read this policy carefully to understand how we manage your data.

1. Information We Collect

We collect and process both personal and non-personal information to provide personalized healthcare solutions. This information may include:

  1. Personal Information:
    • Name, email address, phone number, and contact details
    • Health information (e.g., symptoms, medical history, medication data)
    • Demographic data (e.g., age, gender)
    • Device and account information (such as IP address, device ID, and login details)
  3. Non-Personal Information:
    • Browser type, operating system, and platform usage statistics
    • Anonymized health data for research and analytics
  5. Data from Third Parties:
    • Information from healthcare providers, laboratories, and wearable health devices (only with your consent)

2. How We Use Your Information

We use your information to:

  • Deliver personalized healthcare insights and recommendations
  • Provide AI-enabled research tools for better medical decision-making
  • Analyze and improve our services and platform experience
  • Communicate with you regarding your account, updates, and new features
  • Comply with legal obligations and prevent fraud

We may aggregate or anonymize your data for research, machine learning model improvements, or public health insights without directly identifying you.

3. How We Share Your Information

Homere does not sell your personal information. However, we may share your information with:

  • Healthcare Providers and Partners: To offer integrated services if you opt in.
  • Service Providers: We may use third-party vendors to assist with data hosting, analytics, or customer support. These providers are bound by confidentiality agreements.
  • Legal Obligations: We may disclose information if required by law, court order, or governmental request.

4. Data Security

We implement robust security measures to protect your data, including:

  • Encryption during data transmission and storage
  • Regular audits and vulnerability assessments
  • Role-based access to sensitive information

While we strive to protect your personal information, no system is 100% secure. If we detect a data breach that affects your information, we will notify you as required by law.

5. Your Data Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask for corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal or operational obligations.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Withdraw Consent: You can withdraw consent to the processing of your personal data at any time.

To exercise these rights, contact us at [email protected].

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize the information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our website functionality and analyze user behavior. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 13 without parental consent, we will promptly delete it.

9. International Data Transfers

If you are accessing our services from outside the United States of America, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you via email or through our platform.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Email: [email protected]